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Services provided by the Urban Local Bodies (I)
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Time limit for providing service by the Urban Local Body (II)
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Designated Officer (III)
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Appellate Officer (IV)
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Reviewing Officer (V)
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| 1. Water Supply:1.1. Sanction of new house connection | 10 days from receipt of application | Executive Officer | Chairman | District Magistrate |
| 1.2. Effecting of new house connection/ shifting of water connection. | 30 days from receipt of application | |||
| 1.3. Repairing of water supply line (Minor repairing) | 7 days | |||
| 1.4. Arresting leakage of water in mains and wash of ferrule. | 2 days | |||
| 1.5. Change of shifting of ferrule | 15 days | |||
| 1.6.Supply of water through tanker / lorry | Within 24 hours of application. | |||
| 1.7. Stoppage of misuse of water due to malfunction/ removal of street taps etc. | 10 days | |||
| 1.8. Replacement of defective meter. | N.A | |||
| 1.9. Actions against illegal method of taking water from municipal mains. | 10 days | |||
| 2. Sanction of building plan:2.1. Approval of Site Plan and building plan for the residential buildings having height of 14.5 meters or above. | 60 days | Executive Officer | Chairman | District Magistrate |
| 2.2. Sanction of Site Plan and building plan of residential buildings having height of less than 14.5 meters | 30 days | |||
| 2.3. Sanction of Site plan and building plan for commercial or mixed use buildings. | 30 days | |||
| 2.4. Sanction of Site plan and building plan for institutional buildings. | 30 days | |||
| 2.5.Sanction of plan for addition, alteration or repairing of old buildings. | 30 days | |||
| 2.6. Initiating actions against illegal buildings/ building activities. | 15 day | |||
| 3. Birth and Death Registration:3.1. Issuance of Birth and Death Certificate | Within 3 days after receiving report form the concerned Health Centre/ Hospital/ Nursing Home- If reported within 21 days from occurrence of Birth and Death. | Executive | Chairman | District Magistrate |
| 3.2. Birth Certificate in case of domestic birth or death. | 7 days after receiving report form the concerned Health Centre/ Hospital/ Nursing Home- If reported within 21 days from occurrence of Birth and Death. | |||
| 3.2. Issuance of copy of Birth and Death Certificate | Within 7 days, if recorded after the birth and death. | |||
| 3.3. Issuance of Cremation Certificate | At the time of cremation from the crematorium/ burial ground, if cremated or buried, as the case may be, in a crematorium/ burial ground of a Urban Local Body. | |||
| 3.4. Correction of records related to Birth or Death Certificate | 15 days | |||
| 4. Enlistment of Profession Trade and Calling and other licences:4.1. New Enlistment Certificate | 7 days | Executive Officer | Chairman | District Magistrate |
| 4.2. Renewal | 3 days | |||
| 4.3. Registration of cart, carriage etc. | 3 days | |||
| 5. Assessment:5.1. Assessment of new holding, partition, change of name/ correction of records | 60 days | Executive Officer | Chairman | District Magistrate |
| 5.2. Issuance of any type of certificate or certified copy | 15 days | |||
| 5.3. Licence for advertisement | 7 days | |||
| 5.4. Licence of private market | 7 days | |||
| 6. Conservancy:6.1. Garbage Cleaning | 2 days | Executive Officer | Chairman | District Magistrate |
| 6.2. Removal of animal carcass | 1 day | |||
| 6.3. Cleaning of drains | 5 days | |||
| 6.4. Cleaning of chocked drain | 2 days | |||
| 6.5. Cesspool tank wash | 10 days | |||
| 6.6. Cleaning of hydrants | 7 days (except in the urgent occasions of water logging) | |||
| 6.7. Cleaning of garbage after receipt of Special Cleansing Charge. | 1 day | |||
| 6.8. Removal of materials dumped on the public thoroughfare. | Within 2 days from the date of expiry of term, as determined by the Urban Local Body, of the owner of such material to remove. | |||
| 7. Electric:7.1. Replacement of defective street lamp and repairing (Minor) | 7 days | Executive Officer | Chairman | District Magistrate |
| 7.2. Installation of new street light | 7 days from the date of completion of installation of poles and connection by the electric supply agency but subject to availability of fund. | |||
| 8. Public Works:8.1. Repairing work of public thoroughfare, or providing temporary thoroughfare till repairing of the road, to avoid any imminent danger on life and property of public. | 7 days but subject to availability of fund. | Executive Officer | Chairman | District Magistrate , |
| 8.2. Repairing of drains | 2 to 7 days depending on urgency but subject to availability of fund. | |||
| 8.3. Repairing / removal of street furniture | 2-7 days depending on urgency but subject to availability of fund. | |||
| 8.4. Repairing of bridges/ culvert or providing temporary thorough fare over any water course till repairing of the bridge/ culvert. | 15 days but subject to availability of fund. | |||
| 8.5. Restoration of road, drain, culvert etc. after installation/ repairing of water supply/ electric/ telephone or lines of other utilities lying under or beside such road/ drain/ culvert etc. | 15 days but subject to availability of fund. |
